Couple's Monthly Subscription

These Terms & Conditions ("T&Cs") govern the use of the Annual Health Subscription ("the Subscription") offered by Shropshire Health Clinic.

1. Eligibility

• The Subscription is valid for TWO named individuals and is non-transferable.

• Subscribers must be 18 years or older at the time of purchase.

2. Subscription Period & Renewal

• This is a monthly payment

• The Subscription is valid for 12 months from the date of purchase, unless otherwise specified.

• Subscriptions do not auto-renew, unless explicitly agreed at the time of purchase. A reminder will be sent prior to expiry.

• No refunds will be issued for early cancellation or unused services, unless within the cooling-off period.

3. Included Services

Subscribers are entitled to the following during the active subscription period:

Gold Standard Membership:

• Up to 12 x 15-minute GP appointments
  Appointments must be pre-booked and used within the 12-month term. Unused appointments do not roll over. You can use as many appointments as required to create the desired length of consultation.

• 10% discount on all clinic services and products
  Discount applies only during the active subscription period.

Platinum Plus Membership:

• Up to 18 x 15-minute GP appointments

  • Appointments must be pre-booked and used within the 12-month term.

  • Multiple 15-minute slots can be combined to allow for longer consultations.

  • Unused appointments do not roll over into the next subscription year.

  • The appointments can be used by either subscriber.

• A comprehensive Annual Health Screen

  • For both subscribers: Includes a Blood Pressure Check, a Urine Dip, a BMI calculation (with waist circumference measurements if applicable, a blood test that checks a full blood count, liver, kidney and bone profiles, Thyroid, Cholesterol and Hba1c (sugars)). An ECG is also done if indicated.

  • Further tests or investigations may be recommended with no pressure at an additional cost.

• 10% discount on all clinic services and products

  • Valid only during the active subscription period.

4. Booking & Cancellations

• All services are subject to availability and must be booked via our website, phone, or in person.

• A minimum of 24 hours’ notice is required to cancel or reschedule any appointment.

• Appointments missed or cancelled with less than 24 hours’ notice may be deducted from your annual allowance.

5. Payment

• Full payment is due at the time of purchase unless a monthly payment plan has been arranged.

• Accepted payment methods include online payment or in-person at the clinic.

• Missed monthly payments may result in temporary suspension or cancellation of the subscription.

6. Termination

We reserve the right to terminate the Subscription (with a proportional refund based on services used) in the event of:

• Misuse or abuse of services

• Provision of false or misleading information

• Clinical determination that care requires external referral or is outside our scope

7. Liability

• The Subscription is not an insurance product and should not be used as a substitute for private medical insurance.

• Services are subject to clinical judgment, appropriateness, and availability.

• We are not liable for delays caused by circumstances beyond our control (e.g. staff illness, emergencies, or regulatory changes).

8. Changes to the Subscription

• We reserve the right to update or amend Subscription terms, benefits, or pricing.

• Subscribers will be notified in advance of any material changes.

9. Contact

For questions, support, or cancellations, please contact us: info@shropshirehealth.co.uk