All face to face appointments take place at Shropshire Health:

Malt House Barn

Leaton

SY4 3AP

We are onsite at the beautiful Malt House Barn Wedding Venue.

All remote audio and video appointments can take place anywhere you wish - even on holiday so long as you are a UK resident!

You can easily re-arrange or cancel an appointment within 24 hours of the appointment time.

You can do this on our online booking system or by calling our friendly receptionists.

If the appointment is within the next 24 hours you will need to speak to our receptionists.

When choosing a Clinical appointment type, you’ll also be able to pick the duration. Other sessions will clearly state how much time is included.

Please be mindful in this time your Practitioner will need to complete all actions such as referrals, labelling samples, writing up your notes etc.

We recommend that you arrive 10 minutes before your appointment. This allows any necessary pre-checks to be done prior to the start of your consultation.

Yes we are lucky to have access to a very large free outdoor surfaced car park right next to the clinic.

There is also an option to enter the clinic through a side door if privacy is key.

Yes we do. please feel free to email or phone us to discuss your personal / client requirements.

Side entrances or alternative private waiting areas can be pre-booked.

To help you get the most out of your appointment, we recommend bringing a list of your regular medications, any medical conditions, and any other relevant information.

You may be able to access this information on your NHS app and can provide this information on registration if preferable.

We offer pre or post consultation review of documents or records should you wish -this can aid an appointment so the doctor is aware of your medical history or can provide you more information.

At present it is not possible for us to access your NHS medical records directly.

However if you download the NHS app you can access this during consultation.

With your consent we can send a letter to your GP about your attendance and our recommendations.

Please note we do not have access to your NHS records - so if the problem is diagnosed in clinic we will be able to provide you with a sick note, but if it requires us to know further details we would request that you bring supporting documentation such as operation notes or discharge summaries- you may find supporting evidence on your NHS app.

Yes. For all prescriptions you have a choice of either having your medication delivered to your home address with next day delivery, or choosing to get a token sent to your mobile or email that you can use in a pharmacy of your choice to collect the prescription sooner.

Yes. As we do not have access to your NHS records we are unable to prescribe any controlled medications - which include Morphine, Tramadol, Fentanyl, Diazepam, Zopiclone amongst others. If you would like to check please feel free to contact us.

We have a list of conditions or complaints that are best suited to remote appointments, please see the table if you scroll down.

Follow up appointments are generally ok for remote appointments.

If you feel you need, or would like to be examined, we recommend booking a face-to-face appointment.

If you are unsure, please contact our friendly reception team, who can advise you or check with a member of the clinical team.

Shropshire Health makes it easy to access in-house services, including blood tests, swabs, smears, and urine samples.

If your clinician requires you to have a scan or imaging, you will be given details of where this can be done. We have access to scans nationwide and at Nuffield Health.

We can do private referrals same day, sometimes in consultation if time permits.

We can refer you to the NHS urgent suspected cancer pathway should you meet their criteria.