Family Monthly Subscription

These Terms & Conditions ("T&Cs") govern the use of the Annual Health Subscription ("the Subscription") offered by Shropshire Health Clinic.

1. Eligibility

• The Subscription is valid for TWO named adults and TWO named children residing at the same address and is non-transferable.

• Adult Subscribers must be 18 years or older at the time of purchase.

2. Subscription Period & Renewal

• This is the monthly payment option for an annual subscription

• The Subscription is valid for 12 months from the date of purchase, unless otherwise specified.

• Subscriptions do not auto-renew, unless explicitly agreed at the time of purchase. A reminder will be sent prior to expiry.

• No refunds will be issued for early cancellation or unused services, unless within the cooling-off period.

3. Included Services

Subscribers are entitled to the following during the active subscription period:

Your subscription entitles you to the following benefits:

Gold Standard Membership:

• Up to 20 x 15-minute GP appointments
  Appointments must be pre-booked and used within the 12-month term. They can be used by any member of your family. Unused appointments do not roll over. You can use as many appointments as required to create the desired length of consultation.

• 10% discount on all clinic services and products
  Discount applies only during the active subscription period.

Platinum Plus Membership:

• Up to 30 x 15-minute GP appointments

  • Appointments must be pre-booked and used within the 12-month term.

  • Multiple 15-minute slots can be combined to allow for longer consultations.

  • Unused appointments do not roll over into the next subscription year.

  • The appointments can be used by any subscriber.

• A comprehensive Annual Health Screen

  • For both adult subscribers: Includes a Blood Pressure Check, a Urine Dip, a BMI calculation (with waist circumference measurements if applicable, a blood test that checks a full blood count, liver, kidney and bone profiles, Thyroid, Cholesterol and Hba1c (sugars)). An ECG is also done if indicated.

  • Further tests or investigations may be recommended with no pressure at an additional cost.

• 10% discount on all clinic services and products

  • Valid only during the active subscription period.

4. Booking & Cancellations

• All services are subject to availability and must be booked via our website, phone, or in person.

• A minimum of 24 hours’ notice is required to cancel or reschedule any appointment.

• Appointments missed or cancelled with less than 24 hours’ notice may be deducted from your annual allowance.

5. Payment

• Full payment is due at the time of purchase unless a monthly payment plan has been arranged.

• Accepted payment methods include online payment or in-person at the clinic.

• Missed monthly payments may result in temporary suspension or cancellation of the subscription.

6. Termination

We reserve the right to terminate the Subscription (with a proportional refund based on services used) in the event of:

• Misuse or abuse of services

• Provision of false or misleading information

• Clinical determination that care requires external referral or is outside our scope

7. Liability

• The Subscription is not an insurance product and should not be used as a substitute for private medical insurance.

• Services are subject to clinical judgment, appropriateness, and availability.

• We are not liable for delays caused by circumstances beyond our control (e.g. staff illness, emergencies, or regulatory changes).

8. Changes to the Subscription

• We reserve the right to update or amend Subscription terms, benefits, or pricing.

• Subscribers will be notified in advance of any material changes.

9. Contact

For questions, support, or cancellations, please contact us: info@shropshirehealth.co.uk